btv22 Terms and Conditions
Please read these complete terms and conditions carefully before using the btv22 platform — they define the rights and responsibilities of both you and us.
Complete Terms and Conditions
These terms and conditions ("Terms") form a legal agreement between btv22 ("Platform", "we", "us") and the user ("you", "user"). By using the btv22 website, services, or games, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this platform.
1. General Provisions
btv22 is an online gaming and betting platform that provides live casino, slot games, cricket betting, and various other entertainment services for users in Bangladesh. By starting to use the platform, it will be assumed that you have fully read and understood these terms and conditions.
- btv22 reserves the right to modify these terms and conditions at any time.
- Updated terms will take effect as soon as they are published on the platform.
- It is the user's responsibility to visit this page regularly to stay informed about updates.
- In the event of any dispute, the decision of btv22 will be considered final.
2. Eligibility and Age Requirements
To register and use services on btv22, you must meet the following eligibility requirements:
- You must be at least 21 years of age — this platform is for those aged 21 and above only.
- You must be a capable citizen or legal resident of Bangladesh.
- Each person may register only one account.
- No one may create or manage an account on behalf of a minor.
- Registering with false information is strictly prohibited and the account may be cancelled.
3. Account Registration and Security
At the time of registration, you must provide accurate, complete, and up-to-date information. The user is solely responsible for maintaining the security of their account.
- Keep your login credentials (username and password) private — do not share them with anyone.
- If you suspect unauthorized access to your account, notify our support team immediately.
- btv22 will never ask for your password via email or message.
- If any information on your account changes, update it promptly.
- btv22 reserves the right to close all accounts and forfeit any accumulated funds if multiple accounts are found.
4. Deposits and Withdrawals
All financial transactions on btv22 are conducted in Bangladeshi Taka (BDT / ৳). We support bKash, Nagad, and Rocket for safe and fast transactions.
- Minimum deposit amount: ৳500 (for each method).
- Minimum withdrawal amount: ৳800.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawal requests may be held until verification is complete.
- Withdrawals can only be made to the registered banking or mobile banking number.
- btv22 reserves the right to request additional verification for suspicious transactions.
5. Bonuses and Promotions
Specific terms and conditions apply to each bonus offer at btv22. By accepting a bonus, you will be considered to have automatically agreed to those terms.
- Welcome bonus: up to 100% of first deposit up to ৳8,000 — wagering requirement 25 times.
- The wagering requirement must be met before bonus funds can be withdrawn.
- Using multiple accounts to abuse bonuses or promotions is strictly prohibited.
- btv22 reserves the right to modify, suspend, or cancel any promotional offer at any time.
- If bonus terms are violated, the bonus and related winnings may be forfeited.
6. VIP and Loyalty Program
The btv22 VIP program has three tiers. Weekly cashback and special benefits can be enjoyed at each tier.
- Bronze: up to 0.5% weekly cashback.
- Silver: up to 1.0% weekly cashback.
- Gold: up to 1.5% weekly cashback.
- You can move up to a higher tier through regular and active participation.
- btv22's decision is final when it comes to determining the amount of cashback.
7. Gaming Rules
All games offered on btv22 are operated fairly and transparently. Some important rules related to gaming activities are listed below:
- The outcome of each game is determined by a neutral and verifiable random number generator (RNG).
- Using any kind of software, script, or automated method to play games is strictly prohibited.
- Game results caused by any technical error may be considered void.
- btv22 reserves the right to review any game session.
- If fraudulent activity is proven, the account will be closed immediately.
8. Prohibited Activities
The following activities are strictly prohibited on the btv22 platform:
- Using the platform for money laundering or illegal financial activities.
- Creating multiple accounts to claim bonuses or promotions.
- Attempting to access another user's account.
- Attempting to interfere with or modify the platform's software or systems.
- Betting on behalf of others beyond personal use.
- Any form of fraud or deceptive behaviour.
9. Privacy and Data Protection
btv22 gives the highest importance to protecting users' personal information. Our full privacy policy has been published separately.
- All data is kept secure on the platform using SSL encryption.
- Your personal information will not be sold or transferred to any third party, except where required by legal obligation.
- Documents required for identity verification are stored securely.
- For more details, read our Privacy Policy.
10. Limitation of Liability
btv22 is not liable for any financial loss suffered by a user, unless it is a direct result of proven negligence by the platform.
- btv22 is not responsible if a game session is interrupted due to loss of internet connection or technical issues.
- btv22 is not responsible if account security is compromised due to the user's own carelessness.
- btv22 has no direct liability for issues with third-party game providers' systems.
11. Account Closure and Suspension
btv22 reserves the right to suspend or close any account without prior notice under certain circumstances.
- If a violation of the terms and conditions is proven.
- If fraudulent or suspicious activity is detected.
- If false information was provided during registration.
- If the user themselves requests self-exclusion (as part of responsible gaming).
- In the event of account closure, valid and unrestricted balances will be returned.
12. Responsible Gaming
btv22 takes responsible gaming very seriously. We believe that healthy and controlled entertainment is the best experience.
- Requests for deposit limits, self-exclusion, or a break can be made at any time.
- If signs of gaming addiction appear, please contact our support team.
- For more details, visit our Responsible Gaming page.
13. Dispute Resolution
If a dispute arises, an attempt will first be made to resolve it through our customer service team. If unresolved, mediation will be pursued.
- Email any complaints to [email protected] or let us know via 24/7 live chat.
- We aim to respond to complaints within 7 business days of submission.
- In disputes over game results, server log records will be considered the final evidence.
14. Service Availability
btv22 aims to provide uninterrupted service, but temporary disruptions may occur under certain circumstances.
- The service may be temporarily unavailable during maintenance.
- Service disruptions may occur due to technical issues or unforeseen circumstances.
- btv22 will try to give as much advance notice as possible before major maintenance.
15. Contact and Support
Our customer service team is always ready to help with any questions, complaints, or suggestions you may have.
- 24/7 live chat support — active in Bengali.
- Email: [email protected]